My commercial refrigeration system has broken down, how quickly can you get here?

Refrigeration breakdowns can be a source of stress and anxiety, especially considering the importance of the products stored inside. However, there’s no need to worry, as we have a dedicated team ready to respond promptly. Call us to book in a time now!

Do you provide any maintenance programs?

Ensuring proper maintenance of your refrigeration system is vital to its long-term efficiency and reliable operation. At Zeal, we provide maintenance contracts designed to offer our customers exclusive perks throughout the contract duration. To discover more about the benefits and details of our maintenance contracts, don’t hesitate to contact us today

How much do you charge?

We understand your concern about not displaying rates and charges online, but rest assured, our pricing is fair and aligns with industry standards. To ensure transparency and avoid overcharging, we utilise an app-based system to calculate labor hours accurately, providing our clients with a reliable and trustworthy billing process. If you want to find out more contact us today!

I have a project which requires refrigeration equipment, where do I start?

Contact us and together, we’ll customize and optimize your refrigeration requirements to perfectly suit your business needs. Our expertise in design and engineering ensures we pick the right equipment to achieve top-notch performance and energy efficiency that will last for years come. Don’t wait, get in touch today

What is your warranty terms?

We prioritise all warranty-related jobs, which is one reason why we are so highly rated. Although warranty callbacks are rare at Zeal, we want our clients to be fully informed of the conditions before working with us.

Our warranty terms are as follows:

– 12 months on new parts supplied by us, unless otherwise indicated due to supplier policies (excluding refrigerants).

– 3 months on labour and callout.

Detailed terms and conditions are listed on all our quotes and invoices. For more information, please get in touch with us.

Do you carry stock in your vehicles?

Yes, we carry a wide range of commercial refrigeration spare parts in all our service vehicles, covering 80% of potential breakdowns. This allows us to resolve most issues on the spot during our first visit, ensuring your systems are up and running quickly, saving you both time and money.

What are your operating hours?

We generally operate between 9am to 5.30pm Mon to Fri, however if you need us in a little earlier, please let us know, and our team will do their best to accommodate your needs.

If my system breaks down at night or over the weekend are you available?

Yes, we are available! Please note that after-hour and weekend rates apply depending on the time and day. Our rates are very fair. For more details, please contact our friendly team or click the link to fill out a form, and we will send you the information.

I consider myself an excellent refrigeration technician who is passionate about my work. How can I join Zeal?

We would love to know who you are, please click on the link and fill out a form, and we will reach out to you.

How can a leave a feedback?

At Zeal, we greatly appreciate all feedback, whether positive or negative. Your input helps us understand what we’re doing well and where we can improve. We’re committed to growth and your satisfaction, so please share your thoughts with us by clicking the link.

Send An Enquiry

Contact Us
How can we assist you?

It Couldn't Be Easier...

Our simple & effortless process ensures you will be provided with a free quote promptly, but also ensures you will have any questions answered along the way.

Send an Inquiry

Reach out to Zeal Group for your refrigeration needs via call at 0451 638 059, email to info@zeal-group.com.au, or through their website’s callback form. Specify whether you require emergency repairs, maintenance, or new system installation.

Get an Estimate

Receive a detailed estimate from Zeal Group, covering the scope and costs of the needed service. Zeal ensures transparency and fairness in their pricing.

Service Delivery

Upon estimate approval, Zeal’s technicians will efficiently address your refrigeration issues, aiming for a swift resolution to minimize business disruption.